{"id":546,"date":"2020-10-13T02:48:45","date_gmt":"2020-10-13T02:48:45","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=546"},"modified":"2026-08-12T05:56:47","modified_gmt":"2026-08-12T05:56:47","slug":"villkor","status":"publish","type":"page","link":"https:\/\/stilform.se\/sv\/terms-conditions\/","title":{"rendered":"Allm\u00e4nna villkor"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"546\" class=\"elementor elementor-546\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20bb8a25 e-flex e-con-boxed e-con e-parent\" data-id=\"20bb8a25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e9bb315 elementor-widget elementor-widget-text-editor\" data-id=\"5e9bb315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"24\" data-end=\"55\"><span style=\"color: #000000;\"><strong>Senast uppdaterad: 6 augusti 2026<\/strong><\/span><\/p><p data-start=\"57\" data-end=\"216\"><span style=\"color: #000000;\">Dessa allm\u00e4nna villkor g\u00e4ller n\u00e4r du k\u00f6per produkter fr\u00e5n <strong data-start=\"122\" data-end=\"137\">Stilform.se<\/strong>. Genom att l\u00e4gga en best\u00e4llning bekr\u00e4ftar du att du har l\u00e4st och godk\u00e4nt dessa villkor.<\/span><\/p><h3 data-section-id=\"193tidu\" data-start=\"401\" data-end=\"437\"><strong><span style=\"color: #000000;\">1. Best\u00e4llningar och k\u00f6peavtal<\/span><\/strong><\/h3><p data-start=\"439\" data-end=\"562\"><span style=\"color: #000000;\">N\u00e4r du l\u00e4gger en best\u00e4llning hos Stilform.se skickas en orderbekr\u00e4ftelse till den e-postadress som du angav vid utcheckningen.<\/span><\/p><p data-start=\"564\" data-end=\"700\"><span style=\"color: #000000;\">Ett bindande k\u00f6peavtal ing\u00e5s n\u00e4r vi bekr\u00e4ftar din best\u00e4llning. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att avvisa eller annullera en best\u00e4llning i f\u00f6ljande fall:<\/span><\/p><ul data-start=\"702\" data-end=\"915\"><li data-section-id=\"uf6o7p\" data-start=\"702\" data-end=\"743\"><span style=\"color: #000000;\">Felaktiga priser eller produktuppgifter<\/span><\/li><li data-section-id=\"whrfe9\" data-start=\"744\" data-end=\"780\"><span style=\"color: #000000;\">Tekniska eller administrativa fel<\/span><\/li><li data-section-id=\"f9yjyd\" data-start=\"781\" data-end=\"831\"><span style=\"color: #000000;\">Misst\u00e4nkt bedr\u00e4geri eller obeh\u00f6riga betalningar<\/span><\/li><li data-section-id=\"1xjfkqc\" data-start=\"832\" data-end=\"863\"><span style=\"color: #000000;\">Produkter som tar slut<\/span><\/li><li data-section-id=\"f9bj9l\" data-start=\"864\" data-end=\"915\"><span style=\"color: #000000;\">Leverans till den angivna adressen \u00e4r om\u00f6jlig<\/span><\/li><\/ul><p data-start=\"917\" data-end=\"1044\"><span style=\"color: #000000;\">N\u00e4r en best\u00e4llning avbest\u00e4lls efter att betalningen har mottagits \u00e5terbetalas det inbetalda beloppet via den ursprungliga betalningsmetoden.<\/span><\/p><p data-start=\"1046\" data-end=\"1153\"><span style=\"color: #000000;\">Kunder som \u00e4r under 18 \u00e5r m\u00e5ste ha tillst\u00e5nd fr\u00e5n en f\u00f6r\u00e4lder eller v\u00e5rdnadshavare innan de l\u00e4gger en best\u00e4llning.<\/span><\/p><p data-start=\"1155\" data-end=\"1342\"><span style=\"color: #000000;\">Att l\u00e4gga en best\u00e4llning i n\u00e5gon annans namn utan tillst\u00e5nd, l\u00e4mna falska uppgifter eller f\u00f6rs\u00f6ka orsaka ekonomisk skada f\u00f6r Stilform.se kan komma att anm\u00e4las till ber\u00f6rda myndigheter.<\/span><\/p><p data-start=\"1344\" data-end=\"1471\"><span style=\"color: #000000;\">Det finns inget minimibelopp f\u00f6r best\u00e4llningar om inte annat anges. Rabattkoder kan normalt inte kombineras om inte detta uttryckligen anges.<\/span><\/p><h3 data-section-id=\"3jyp8e\" data-start=\"1473\" data-end=\"1498\"><span style=\"color: #000000;\"><strong>2. Produktinformation<\/strong><\/span><\/h3><p data-start=\"1500\" data-end=\"1658\"><span style=\"color: #000000;\">Vi vidtar alla rimliga \u00e5tg\u00e4rder f\u00f6r att s\u00e4kerst\u00e4lla att produktbeskrivningar, m\u00e5tt, fotografier, f\u00e4rger, specifikationer, priser och tillg\u00e4nglighet \u00e4r korrekta.<\/span><\/p><p data-start=\"1660\" data-end=\"1785\"><span style=\"color: #000000;\">F\u00e4rgerna kan se n\u00e5got annorlunda ut beroende p\u00e5 sk\u00e4rminst\u00e4llningar, belysning och materialets naturliga egenskaper.<\/span><\/p><p data-start=\"1787\" data-end=\"2026\"><span style=\"color: #000000;\">Produkter tillverkade av tr\u00e4, marmor, sten och andra naturmaterial kan uppvisa variationer i f\u00e4rg, m\u00f6nster, \u00e5dring, struktur och \u00e5dring. Dessa naturliga variationer \u00e4r en del av produktens karakt\u00e4r och betraktas normalt inte som fel.<\/span><\/p><p data-start=\"2028\" data-end=\"2099\"><span style=\"color: #000000;\">Produktm\u00e5tten \u00e4r ungef\u00e4rliga om inte annat uttryckligen anges.<\/span><\/p><h3 data-section-id=\"1f6ndty\" data-start=\"2101\" data-end=\"2113\"><span style=\"color: #000000;\"><strong>3. Priser<\/strong><\/span><\/h3><p data-start=\"2115\" data-end=\"2202\"><span style=\"color: #000000;\">Alla priser anges i svenska kronor och inkluderar svensk moms om inte annat anges.<\/span><\/p><p data-start=\"2204\" data-end=\"2316\"><span style=\"color: #000000;\">Fraktkostnader och eventuella \u00f6vriga till\u00e4mpliga kostnader visas vid kassan innan best\u00e4llningen slutf\u00f6rs.<\/span><\/p><p data-start=\"2318\" data-end=\"2432\"><span style=\"color: #000000;\">Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att r\u00e4tta till uppenbara tryckfel, felaktiga priser och felaktig produktinformation.<\/span><\/p><p data-start=\"2434\" data-end=\"2541\"><span style=\"color: #000000;\">Om ett fel uppst\u00e5r i en best\u00e4llning som redan har gjorts kommer vi att kontakta dig och erbjuda f\u00f6ljande alternativ:<\/span><\/p><ul data-start=\"2543\" data-end=\"2671\"><li data-section-id=\"103blj5\" data-start=\"2543\" data-end=\"2594\"><span style=\"color: #000000;\">Bekr\u00e4fta best\u00e4llningen med de korrigerade uppgifterna<\/span><\/li><li data-section-id=\"b5dies\" data-start=\"2595\" data-end=\"2634\"><span style=\"color: #000000;\">V\u00e4lj en l\u00e4mplig ers\u00e4ttningsprodukt<\/span><\/li><li data-section-id=\"p6579a\" data-start=\"2635\" data-end=\"2671\"><span style=\"color: #000000;\">Avbest\u00e4ll ordern f\u00f6r att f\u00e5 full \u00e5terbetalning<\/span><\/li><\/ul><h3 data-section-id=\"to2dft\" data-start=\"2673\" data-end=\"2694\"><span style=\"color: #000000;\"><strong>4. Betalningss\u00e4tt<\/strong><\/span><\/h3><p data-start=\"2696\" data-end=\"2786\"><span style=\"color: #000000;\">De betalningss\u00e4tt som f\u00f6r n\u00e4rvarande \u00e4r tillg\u00e4ngliga visas vid utcheckningen och kan omfatta f\u00f6ljande:<\/span><\/p><ul data-start=\"2788\" data-end=\"2891\"><li data-section-id=\"1kof5yt\" data-start=\"2788\" data-end=\"2806\"><span style=\"color: #000000;\">Klarna Betala senare<\/span><\/li><li data-section-id=\"1gthuw5\" data-start=\"2807\" data-end=\"2835\"><span style=\"color: #000000;\">Avbetalning via Klarna<\/span><\/li><li data-section-id=\"bvgu5g\" data-start=\"2836\" data-end=\"2859\"><span style=\"color: #000000;\">Klarna direktbetalning<\/span><\/li><li data-section-id=\"jwutmj\" data-start=\"2860\" data-end=\"2891\"><span style=\"color: #000000;\">Betalningar med betalkort eller kreditkort<\/span><\/li><\/ul><p data-start=\"2893\" data-end=\"3019\"><span style=\"color: #000000;\">Tillg\u00e5ngen till Klarnas tj\u00e4nster kan bero p\u00e5 kundens adress, orderv\u00e4rdet och Klarnas egen bed\u00f6mning.<\/span><\/p><p data-start=\"3021\" data-end=\"3157\"><span style=\"color: #000000;\">Betalningsuppgifterna behandlas p\u00e5 ett s\u00e4kert s\u00e4tt av den aktuella betalningsleverant\u00f6ren. Stilform.se tar inte emot och lagrar inte fullst\u00e4ndiga kortuppgifter.<\/span><\/p><h3 data-section-id=\"15zrpuh\" data-start=\"3159\" data-end=\"3199\"><span style=\"color: #000000;\"><strong>5. Orderhantering och leveranstid<\/strong><\/span><\/h3><p data-start=\"3201\" data-end=\"3268\"><span style=\"color: #000000;\">Best\u00e4llningar behandlas och skickas s\u00e5 snart som det \u00e4r rimligt m\u00f6jligt.<\/span><\/p><p data-start=\"3270\" data-end=\"3452\"><span style=\"color: #000000;\">Den ber\u00e4knade leveranstiden \u00e4r normalt cirka <strong data-start=\"3324\" data-end=\"3337\">3\u201310 dagar<\/strong>, s\u00e5vida inte en annan ber\u00e4knad leveranstid anges p\u00e5 produktsidan, vid utcheckningen eller i orderbekr\u00e4ftelsen.<\/span><\/p><p data-start=\"3454\" data-end=\"3506\"><span style=\"color: #000000;\">Leveranstiderna \u00e4r ungef\u00e4rliga och kan p\u00e5verkas av:<\/span><\/p><ul data-start=\"3508\" data-end=\"3683\"><li data-section-id=\"f6yh5e\" data-start=\"3508\" data-end=\"3530\"><span style=\"color: #000000;\">Produktens tillg\u00e4nglighet<\/span><\/li><li data-section-id=\"1gmxi10\" data-start=\"3531\" data-end=\"3548\"><span style=\"color: #000000;\">Helgdagar<\/span><\/li><li data-section-id=\"egpqr9\" data-start=\"3549\" data-end=\"3572\"><span style=\"color: #000000;\">H\u00f6gs\u00e4songer f\u00f6r shopping<\/span><\/li><li data-section-id=\"hvchps\" data-start=\"3573\" data-end=\"3593\"><span style=\"color: #000000;\">V\u00e4derf\u00f6rh\u00e5llanden<\/span><\/li><li data-section-id=\"5pldni\" data-start=\"3594\" data-end=\"3616\"><span style=\"color: #000000;\">Transportst\u00f6rningar<\/span><\/li><li data-section-id=\"fzejvt\" data-start=\"3617\" data-end=\"3636\"><span style=\"color: #000000;\">Leveransadress<\/span><\/li><li data-section-id=\"1cnq4yq\" data-start=\"3637\" data-end=\"3683\"><span style=\"color: #000000;\">Omst\u00e4ndigheter som ligger utanf\u00f6r v\u00e5r rimliga kontroll<\/span><\/li><\/ul><p data-start=\"3685\" data-end=\"3786\"><span style=\"color: #000000;\">Vissa produkter kan levereras separat om en best\u00e4llning inneh\u00e5ller varor som lagras p\u00e5 olika platser.<\/span><\/p><p data-start=\"3788\" data-end=\"3859\"><span style=\"color: #000000;\">Om det uppst\u00e5r en betydande f\u00f6rsening kommer vi att kontakta dig s\u00e5 snart det \u00e4r m\u00f6jligt.<\/span><\/p><p data-start=\"3861\" data-end=\"3919\"><span style=\"color: #000000;\">Vid fr\u00e5gor om leverans, v\u00e4nligen skicka ett e-postmeddelande till <strong data-start=\"3898\" data-end=\"3918\"><a class=\"decorated-link cursor-pointer\" style=\"color: #000000;\" rel=\"noopener\" data-start=\"3900\" data-end=\"3916\">info@stilform.se<\/a><\/strong>.<\/span><\/p><h3 data-section-id=\"in4gwd\" data-start=\"3921\" data-end=\"3943\"><span style=\"color: #000000;\"><strong>6. Leveranss\u00e4tt<\/strong><\/span><\/h3><p data-start=\"3945\" data-end=\"3972\"><span style=\"color: #000000;\">Best\u00e4llningar kan levereras till:<\/span><\/p><ul data-start=\"3974\" data-end=\"4077\"><li data-section-id=\"1s15f7e\" data-start=\"3974\" data-end=\"4001\"><span style=\"color: #000000;\">En paketutl\u00e4mningsplats<\/span><\/li><li data-section-id=\"f9vepo\" data-start=\"4002\" data-end=\"4019\"><span style=\"color: #000000;\">Ett paketsk\u00e5p<\/span><\/li><li data-section-id=\"1l5lb17\" data-start=\"4020\" data-end=\"4042\"><span style=\"color: #000000;\">Leveransadressen<\/span><\/li><li data-section-id=\"9pwk2a\" data-start=\"4043\" data-end=\"4077\"><span style=\"color: #000000;\">En annan \u00f6verenskommen leveransplats<\/span><\/li><\/ul><p data-start=\"4079\" data-end=\"4154\"><span style=\"color: #000000;\">Vilken fraktmetod som \u00e4r tillg\u00e4nglig beror p\u00e5 produktens storlek, vikt och destination.<\/span><\/p><p data-start=\"4156\" data-end=\"4220\"><span style=\"color: #000000;\">Vi kan komma att anv\u00e4nda DHL, PostNord eller n\u00e5gon annan l\u00e4mplig transport\u00f6r.<\/span><\/p><p data-start=\"4222\" data-end=\"4380\"><span style=\"color: #000000;\">Stora m\u00f6bler kan kr\u00e4va hemleverans och kan omfattas av s\u00e4rskilda villkor. Kunden kan beh\u00f6va vara p\u00e5 plats vid den \u00f6verenskomna leveranstiden.<\/span><\/p><p data-start=\"4382\" data-end=\"4593\"><span style=\"color: #000000;\">Leveransen omfattar normalt transport till den adress eller det leveransst\u00e4lle som angetts vid utcheckningen. Att b\u00e4ra in produkterna i bostaden, montering och borttagning av f\u00f6rpackningsmaterial ing\u00e5r inte, s\u00e5vida inte annat uttryckligen anges.<\/span><\/p><h3 data-section-id=\"1ieyti0\" data-start=\"4595\" data-end=\"4635\"><span style=\"color: #000000;\"><strong>7. Leverans inom Europeiska unionen<\/strong><\/span><\/h3><p data-start=\"4637\" data-end=\"4730\"><span style=\"color: #000000;\">Leverans utanf\u00f6r Sverige men inom Europeiska unionen kan vara m\u00f6jlig f\u00f6r vissa produkter.<\/span><\/p><p data-start=\"4732\" data-end=\"4807\"><span style=\"color: #000000;\">V\u00e4nligen kontakta <strong data-start=\"4747\" data-end=\"4767\"><a class=\"decorated-link cursor-pointer\" style=\"color: #000000;\" rel=\"noopener\" data-start=\"4749\" data-end=\"4765\">info@stilform.se<\/a><\/strong> innan du best\u00e4ller, s\u00e5 att vi kan bekr\u00e4fta:<\/span><\/p><ul data-start=\"4809\" data-end=\"4924\"><li data-section-id=\"19zmb52\" data-start=\"4809\" data-end=\"4840\"><span style=\"color: #000000;\">Om leverans \u00e4r m\u00f6jlig<\/span><\/li><li data-section-id=\"11exkiu\" data-start=\"4841\" data-end=\"4860\"><span style=\"color: #000000;\">Fraktkostnaden<\/span><\/li><li data-section-id=\"1gy95ca\" data-start=\"4861\" data-end=\"4890\"><span style=\"color: #000000;\">Ber\u00e4knad leveranstid<\/span><\/li><li data-section-id=\"1e3nw3n\" data-start=\"4891\" data-end=\"4924\"><span style=\"color: #000000;\">Eventuella s\u00e4rskilda leveransvillkor<\/span><\/li><\/ul><h3 data-section-id=\"igijmv\" data-start=\"4926\" data-end=\"4961\"><span style=\"color: #000000;\"><strong>8. Leveransuppgifter f\u00f6r kunden<\/strong><\/span><\/h3><p data-start=\"4963\" data-end=\"5027\"><span style=\"color: #000000;\">Kunden ansvarar f\u00f6r att tillhandah\u00e5lla fullst\u00e4ndiga och korrekta uppgifter:<\/span><\/p><ul data-start=\"5029\" data-end=\"5107\"><li data-section-id=\"1j3z0bz\" data-start=\"5029\" data-end=\"5035\"><span style=\"color: #000000;\">Namn<\/span><\/li><li data-section-id=\"n7qxlu\" data-start=\"5036\" data-end=\"5054\"><span style=\"color: #000000;\">Leveransadress<\/span><\/li><li data-section-id=\"ykxv9\" data-start=\"5055\" data-end=\"5072\"><span style=\"color: #000000;\">Faktureringsadress<\/span><\/li><li data-section-id=\"zi10en\" data-start=\"5073\" data-end=\"5091\"><span style=\"color: #000000;\">Telefonnummer<\/span><\/li><li data-section-id=\"1c1efm\" data-start=\"5092\" data-end=\"5107\"><span style=\"color: #000000;\">E-postadress<\/span><\/li><\/ul><p data-start=\"5109\" data-end=\"5210\"><span style=\"color: #000000;\">Ytterligare kostnader som uppst\u00e5r till f\u00f6ljd av felaktiga eller ofullst\u00e4ndiga uppgifter kan debiteras i de fall d\u00e4r detta \u00e4r till\u00e5tet enligt lag.<\/span><\/p><p data-start=\"5212\" data-end=\"5398\"><span style=\"color: #000000;\">Kontakta oss s\u00e5 snart som m\u00f6jligt om du uppt\u00e4cker ett fel i dina leveransuppgifter. Vi kan inte garantera att en adress kan \u00e4ndras efter att en best\u00e4llning har behandlats eller skickats.<\/span><\/p><h3 data-section-id=\"1kii8w9\" data-start=\"5400\" data-end=\"5430\"><span style=\"color: #000000;\"><strong>9. Kontrollera din leverans<\/strong><\/span><\/h3><p data-start=\"5432\" data-end=\"5519\"><span style=\"color: #000000;\">Kontrollera f\u00f6rpackningen och produkten s\u00e5 snart som det \u00e4r rimligt m\u00f6jligt efter leveransen.<\/span><\/p><p data-start=\"5521\" data-end=\"5555\"><span style=\"color: #000000;\">N\u00e4r synliga skador uppt\u00e4cks:<\/span><\/p><ol data-start=\"5557\" data-end=\"5776\"><li data-section-id=\"1n0kvfl\" data-start=\"5557\" data-end=\"5615\"><span style=\"color: #000000;\">Fotografera ytterf\u00f6rpackningen innan du sl\u00e4nger den.<\/span><\/li><li data-section-id=\"1aqo61\" data-start=\"5616\" data-end=\"5673\"><span style=\"color: #000000;\">Fotografera den skadade produkten och den inre f\u00f6rpackningen.<\/span><\/li><li data-section-id=\"1hh4p9s\" data-start=\"5674\" data-end=\"5708\"><span style=\"color: #000000;\">Kontakta oss s\u00e5 snart som m\u00f6jligt.<\/span><\/li><li data-section-id=\"bg2htr\" data-start=\"5709\" data-end=\"5776\"><span style=\"color: #000000;\">Ange ditt ordernummer och en tydlig beskrivning av skadan.<\/span><\/li><\/ol><p data-start=\"5778\" data-end=\"5872\"><span style=\"color: #000000;\">Montera inte och forts\u00e4tt inte att anv\u00e4nda en produkt som uppvisar synliga skador, s\u00e5vida du inte har f\u00e5tt instruktioner om att g\u00f6ra det.<\/span><\/p><p data-start=\"5874\" data-end=\"5957\"><span style=\"color: #000000;\">Om du skickar in dokumentationen s\u00e5 snart som m\u00f6jligt kan vi utreda \u00e4rendet och hitta en snabbare l\u00f6sning.<\/span><\/p><h3 data-section-id=\"lgac9l\" data-start=\"5959\" data-end=\"5995\"><span style=\"color: #000000;\"><strong>10. Skadade eller felaktiga produkter<\/strong><\/span><\/h3><p data-start=\"5997\" data-end=\"6092\"><span style=\"color: #000000;\">Om en produkt anl\u00e4nder skadad, \u00e4r felaktig eller saknar delar, kontakta <strong data-start=\"6071\" data-end=\"6091\"><a class=\"decorated-link cursor-pointer\" style=\"color: #000000;\" rel=\"noopener\" data-start=\"6073\" data-end=\"6089\">info@stilform.se<\/a><\/strong>.<\/span><\/p><p data-start=\"6094\" data-end=\"6109\"><span style=\"color: #000000;\">V\u00e4nligen ange:<\/span><\/p><ul data-start=\"6111\" data-end=\"6242\"><li data-section-id=\"1ltdx4k\" data-start=\"6111\" data-end=\"6130\"><span style=\"color: #000000;\">Ditt ordernummer<\/span><\/li><li data-section-id=\"153m1l2\" data-start=\"6131\" data-end=\"6159\"><span style=\"color: #000000;\">En beskrivning av problemet<\/span><\/li><li data-section-id=\"pdyam5\" data-start=\"6160\" data-end=\"6200\"><span style=\"color: #000000;\">Fotografier eller videoklipp, d\u00e4r s\u00e5 \u00e4r l\u00e4mpligt<\/span><\/li><li data-section-id=\"18u60yw\" data-start=\"6201\" data-end=\"6242\"><span style=\"color: #000000;\">Uppgifter om de saknade eller skadade delarna<\/span><\/li><\/ul><p data-start=\"6244\" data-end=\"6289\"><span style=\"color: #000000;\">Beroende p\u00e5 omst\u00e4ndigheterna kan vi erbjuda:<\/span><\/p><ul data-start=\"6291\" data-end=\"6388\"><li data-section-id=\"67gkoi\" data-start=\"6291\" data-end=\"6310\"><span style=\"color: #000000;\">Reservdelar<\/span><\/li><li data-section-id=\"728b3p\" data-start=\"6311\" data-end=\"6319\"><span style=\"color: #000000;\">Reparation<\/span><\/li><li data-section-id=\"4o1lz0\" data-start=\"6320\" data-end=\"6343\"><span style=\"color: #000000;\">En ers\u00e4ttningsprodukt<\/span><\/li><li data-section-id=\"qjpz81\" data-start=\"6344\" data-end=\"6377\"><span style=\"color: #000000;\">En proportionell prisneds\u00e4ttning<\/span><\/li><li data-section-id=\"1mdvt9j\" data-start=\"6378\" data-end=\"6388\"><span style=\"color: #000000;\">En \u00e5terbetalning<\/span><\/li><\/ul><p data-start=\"6390\" data-end=\"6487\"><span style=\"color: #000000;\">V\u00e4nligen returnera inte en skadad eller felaktig produkt innan du har f\u00e5tt returanvisningar fr\u00e5n oss.<\/span><\/p><p data-start=\"6489\" data-end=\"6602\"><span style=\"color: #000000;\">N\u00e4r ett reklamations\u00e4rende godk\u00e4nns och produkten m\u00e5ste returneras st\u00e5r Stilform.se f\u00f6r rimliga returkostnader.<\/span><\/p><h3 data-section-id=\"1rw0qf7\" data-start=\"6604\" data-end=\"6654\"><span style=\"color: #000000;\"><strong>11. R\u00e4tten att reklamera en defekt produkt<\/strong><\/span><\/h3><p data-start=\"6656\" data-end=\"6789\"><span style=\"color: #000000;\">Konsumenter har i allm\u00e4nhet r\u00e4tt att framf\u00f6ra klagom\u00e5l ang\u00e5ende ett ursprungligt fel i upp till tre \u00e5r fr\u00e5n och med den dag d\u00e5 produkten mottogs.<\/span><\/p><p data-start=\"6791\" data-end=\"7007\"><span style=\"color: #000000;\">Ett reklamations\u00e4rende b\u00f6r l\u00e4mnas in inom rimlig tid efter det att felet uppt\u00e4ckts. En reklamation som l\u00e4mnas in inom tv\u00e5 m\u00e5nader efter det att felet uppt\u00e4ckts anses normalt ha l\u00e4mnats in inom rimlig tid.<\/span><\/p><p data-start=\"7009\" data-end=\"7138\"><span style=\"color: #000000;\">R\u00e4tten att framf\u00f6ra klagom\u00e5l g\u00e4ller f\u00f6r fel som fanns redan n\u00e4r varan levererades, \u00e4ven om felet uppt\u00e4cks f\u00f6rst senare.<\/span><\/p><p data-start=\"7140\" data-end=\"7212\"><span style=\"color: #000000;\">Beroende p\u00e5 omst\u00e4ndigheterna och g\u00e4llande lagstiftning kan en r\u00e4ttslig \u00e5tg\u00e4rd innefatta f\u00f6ljande:<\/span><\/p><ul data-start=\"7214\" data-end=\"7334\"><li data-section-id=\"728b3p\" data-start=\"7214\" data-end=\"7222\"><span style=\"color: #000000;\">Reparation<\/span><\/li><li data-section-id=\"1lak97a\" data-start=\"7223\" data-end=\"7236\"><span style=\"color: #000000;\">Ers\u00e4ttning<\/span><\/li><li data-section-id=\"67gkoi\" data-start=\"7237\" data-end=\"7256\"><span style=\"color: #000000;\">Reservdelar<\/span><\/li><li data-section-id=\"qjpz81\" data-start=\"7257\" data-end=\"7290\"><span style=\"color: #000000;\">En proportionell prisneds\u00e4ttning<\/span><\/li><li data-section-id=\"1wcuio\" data-start=\"7291\" data-end=\"7334\"><span style=\"color: #000000;\">\u00c5terkallande av k\u00f6pet och \u00e5terbetalning<\/span><\/li><\/ul><p data-start=\"7336\" data-end=\"7552\"><span style=\"color: #000000;\">Vi har normalt r\u00e4tt att f\u00f6rs\u00f6ka reparera eller byta ut varan innan vi erbjuder ett prisavdrag eller h\u00e4ver k\u00f6pet, f\u00f6rutsatt att detta kan genomf\u00f6ras inom rimlig tid och utan v\u00e4sentliga ol\u00e4genheter.<\/span><\/p><h3 data-section-id=\"10tcnr8\" data-start=\"7554\" data-end=\"7602\"><span style=\"color: #000000;\"><strong>12. Vad som inte betraktas som ett tillverkningsfel<\/strong><\/span><\/h3><p data-start=\"7604\" data-end=\"7650\"><span style=\"color: #000000;\">R\u00e4tten att framf\u00f6ra klagom\u00e5l omfattar normalt inte:<\/span><\/p><ul data-start=\"7652\" data-end=\"8043\"><li data-section-id=\"k1gdqr\" data-start=\"7652\" data-end=\"7674\"><span style=\"color: #000000;\">Normalt slitage<\/span><\/li><li data-section-id=\"5dzn6l\" data-start=\"7675\" data-end=\"7694\"><span style=\"color: #000000;\">Skador orsakade av olycksh\u00e4ndelser<\/span><\/li><li data-section-id=\"1fch8un\" data-start=\"7695\" data-end=\"7715\"><span style=\"color: #000000;\">Felaktig montering<\/span><\/li><li data-section-id=\"1g10erp\" data-start=\"7716\" data-end=\"7730\"><span style=\"color: #000000;\">Felaktig anv\u00e4ndning<\/span><\/li><li data-section-id=\"1wefb2e\" data-start=\"7731\" data-end=\"7755\"><span style=\"color: #000000;\">Bristf\u00e4lligt underh\u00e5ll<\/span><\/li><li data-section-id=\"5lg7ek\" data-start=\"7756\" data-end=\"7805\"><span style=\"color: #000000;\">Skador till f\u00f6ljd av att anvisningarna inte f\u00f6ljs<\/span><\/li><li data-section-id=\"18u91gq\" data-start=\"7806\" data-end=\"7853\"><span style=\"color: #000000;\">Skador orsakade av ol\u00e4mpliga reng\u00f6ringsmedel<\/span><\/li><li data-section-id=\"g577eu\" data-start=\"7854\" data-end=\"7907\"><span style=\"color: #000000;\">F\u00f6r\u00e4ndringar orsakade av solljus, fukt eller temperatur<\/span><\/li><li data-section-id=\"1owh5vt\" data-start=\"7908\" data-end=\"7978\"><span style=\"color: #000000;\">Naturliga variationer i tr\u00e4, marmor, sten eller andra naturmaterial<\/span><\/li><li data-section-id=\"1rj0esb\" data-start=\"7979\" data-end=\"8043\"><span style=\"color: #000000;\">Skador som orsakats efter leveransen av kunden eller n\u00e5gon annan person<\/span><\/li><\/ul><h3 data-section-id=\"u2dfin\" data-start=\"8045\" data-end=\"8071\"><span style=\"color: #000000;\"><strong>13. \u00c5ngerr\u00e4tt<\/strong><\/span><\/h3><p data-start=\"8073\" data-end=\"8190\"><span style=\"color: #000000;\">Konsumenter har i allm\u00e4nhet r\u00e4tt att \u00e5ngra ett k\u00f6p p\u00e5 n\u00e4tet inom <strong data-start=\"8151\" data-end=\"8162\">14 dagar<\/strong> utan att ange n\u00e5gon anledning.<\/span><\/p><p data-start=\"8192\" data-end=\"8332\"><span style=\"color: #000000;\">N\u00e4r det g\u00e4ller varor b\u00f6rjar \u00e5ngerfristen normalt den dag efter det att kunden, eller en person som kunden utsett, har tagit emot varan.<\/span><\/p><p data-start=\"8334\" data-end=\"8435\"><span style=\"color: #000000;\">F\u00f6r att ut\u00f6va din \u00e5ngerr\u00e4tt m\u00e5ste du tydligt meddela oss detta innan \u00e5ngerfristen l\u00f6per ut.<\/span><\/p><p data-start=\"8437\" data-end=\"8491\"><span style=\"color: #000000;\">Skicka din f\u00f6rfr\u00e5gan till <strong data-start=\"8458\" data-end=\"8478\"><a class=\"decorated-link cursor-pointer\" style=\"color: #000000;\" rel=\"noopener\" data-start=\"8460\" data-end=\"8476\">info@stilform.se<\/a><\/strong> och omfattar:<\/span><\/p><ul data-start=\"8493\" data-end=\"8629\"><li data-section-id=\"1m89uml\" data-start=\"8493\" data-end=\"8509\"><span style=\"color: #000000;\">Ditt fullst\u00e4ndiga namn<\/span><\/li><li data-section-id=\"1ltdx4k\" data-start=\"8510\" data-end=\"8529\"><span style=\"color: #000000;\">Ditt ordernummer<\/span><\/li><li data-section-id=\"1loytly\" data-start=\"8530\" data-end=\"8565\"><span style=\"color: #000000;\">Den eller de ber\u00f6rda produkterna<\/span><\/li><li data-section-id=\"be5jon\" data-start=\"8566\" data-end=\"8629\"><span style=\"color: #000000;\">Ett tydligt meddelande om att du vill \u00e5ngra k\u00f6pet<\/span><\/li><\/ul><p data-start=\"8631\" data-end=\"8745\"><span style=\"color: #000000;\">Att enbart v\u00e4gra att ta emot ett paket eller underl\u00e5ta att h\u00e4mta det utg\u00f6r i sig inte ett giltigt meddelande om \u00e5terkallelse.<\/span><\/p><h3 data-section-id=\"2g17ad\" data-start=\"8747\" data-end=\"8790\"><span style=\"color: #000000;\"><strong>14. Retur av en produkt efter \u00e5ngerr\u00e4tt<\/strong><\/span><\/h3><p data-start=\"8792\" data-end=\"8965\"><span style=\"color: #000000;\">Efter att du har meddelat oss att du vill \u00e5ngra k\u00f6pet m\u00e5ste varan returneras utan on\u00f6digt dr\u00f6jsm\u00e5l och normalt senast 14 dagar efter det att meddelandet om \u00e5ngerr\u00e4tten skickades.<\/span><\/p><p data-start=\"8967\" data-end=\"9034\"><span style=\"color: #000000;\">V\u00e4nligen v\u00e4nta p\u00e5 v\u00e5ra returanvisningar innan du skickar tillbaka produkten.<\/span><\/p><p data-start=\"9036\" data-end=\"9185\"><span style=\"color: #000000;\">Om inte annat avtalats st\u00e5r kunden f\u00f6r de direkta returkostnaderna vid \u00e5terl\u00e4mnande av en felfri vara inom ramen f\u00f6r \u00e5ngerr\u00e4tten.<\/span><\/p><p data-start=\"9187\" data-end=\"9290\"><span style=\"color: #000000;\">Kostnaden f\u00f6r att returnera stora eller skrymmande m\u00f6bler kan vara betydligt h\u00f6gre \u00e4n f\u00f6r vanlig paketfrakt.<\/span><\/p><p data-start=\"9292\" data-end=\"9457\"><span style=\"color: #000000;\">Produkten m\u00e5ste f\u00f6rpackas tillr\u00e4ckligt s\u00e4kert f\u00f6r att skyddas under transporten. Vi rekommenderar starkt att man anv\u00e4nder originalf\u00f6rpackningen om s\u00e5dan finns tillg\u00e4nglig, s\u00e4rskilt f\u00f6r:<\/span><\/p><ul data-start=\"9459\" data-end=\"9553\"><li data-section-id=\"1ycw02g\" data-start=\"9459\" data-end=\"9470\"><span style=\"color: #000000;\">M\u00f6bler<\/span><\/li><li data-section-id=\"1ltr4ja\" data-start=\"9471\" data-end=\"9481\"><span style=\"color: #000000;\">Belysning<\/span><\/li><li data-section-id=\"8x3y2\" data-start=\"9482\" data-end=\"9498\"><span style=\"color: #000000;\">Glasprodukter<\/span><\/li><li data-section-id=\"n80trh\" data-start=\"9499\" data-end=\"9526\"><span style=\"color: #000000;\">Marmor- och stenprodukter<\/span><\/li><li data-section-id=\"1m00fvw\" data-start=\"9527\" data-end=\"9553\"><span style=\"color: #000000;\">\u00d6mt\u00e5liga prydnadsf\u00f6rem\u00e5l<\/span><\/li><\/ul><p data-start=\"9555\" data-end=\"9649\"><span style=\"color: #000000;\">Spara kvittot p\u00e5 returen och sp\u00e5rningsuppgifterna tills returen har behandlats.<\/span><\/p><h3 data-section-id=\"1hnm4vw\" data-start=\"9651\" data-end=\"9692\"><span style=\"color: #000000;\"><strong>15. Produktens skick efter \u00e5tertagandet<\/strong><\/span><\/h3><p data-start=\"9694\" data-end=\"9809\"><span style=\"color: #000000;\">Du f\u00e5r unders\u00f6ka en produkt i den utstr\u00e4ckning som rimligen kr\u00e4vs f\u00f6r att fastst\u00e4lla dess beskaffenhet, egenskaper och funktion.<\/span><\/p><p data-start=\"9811\" data-end=\"9887\"><span style=\"color: #000000;\">Att \u00f6ppna f\u00f6rpackningen inneb\u00e4r inte automatiskt att \u00e5ngerr\u00e4tten upph\u00f6r att g\u00e4lla.<\/span><\/p><p data-start=\"9889\" data-end=\"10030\"><span style=\"color: #000000;\">Du kan dock bli ansvarig f\u00f6r v\u00e4rdeminskning om produkten har hanterats ut\u00f6ver vad som rimligen kr\u00e4vs f\u00f6r att unders\u00f6ka den.<\/span><\/p><p data-start=\"10032\" data-end=\"10094\"><span style=\"color: #000000;\">Ett proportionellt avdrag f\u00e5r g\u00f6ras n\u00e4r en produkt har:<\/span><\/p><ul data-start=\"10096\" data-end=\"10291\"><li data-section-id=\"1cz2tfy\" data-start=\"10096\" data-end=\"10122\"><span style=\"color: #000000;\">Anv\u00e4nds mer \u00e4n n\u00f6dv\u00e4ndigt<\/span><\/li><li data-section-id=\"1ppcjk7\" data-start=\"10123\" data-end=\"10132\"><span style=\"color: #000000;\">Skadad<\/span><\/li><li data-section-id=\"1pgley0\" data-start=\"10133\" data-end=\"10142\"><span style=\"color: #000000;\">F\u00e4rgat<\/span><\/li><li data-section-id=\"nhdsp5\" data-start=\"10143\" data-end=\"10153\"><span style=\"color: #000000;\">\u00c4ndrad<\/span><\/li><li data-section-id=\"61shpz\" data-start=\"10154\" data-end=\"10179\"><span style=\"color: #000000;\">Monterad i on\u00f6dan<\/span><\/li><li data-section-id=\"1bmroct\" data-start=\"10180\" data-end=\"10201\"><span style=\"color: #000000;\">\u00c5terl\u00e4mnad ofullst\u00e4ndig<\/span><\/li><li data-section-id=\"17a6o88\" data-start=\"10202\" data-end=\"10246\"><span style=\"color: #000000;\">Returnerad utan tillbeh\u00f6r eller komponenter<\/span><\/li><li data-section-id=\"bnq0gy\" data-start=\"10247\" data-end=\"10291\"><span style=\"color: #000000;\">Otillr\u00e4ckligt f\u00f6rpackat f\u00f6r returtransport<\/span><\/li><\/ul><p data-start=\"10293\" data-end=\"10403\"><span style=\"color: #000000;\">Produkten beh\u00f6ver inte vara helt o\u00f6ppnad, men den ska returneras i b\u00e4sta m\u00f6jliga skick.<\/span><\/p><h3 data-section-id=\"s0ddta\" data-start=\"10405\" data-end=\"10443\"><span style=\"color: #000000;\"><strong>16. Returf\u00f6rpackningar och komponenter<\/strong><\/span><\/h3><p data-start=\"10445\" data-end=\"10496\"><span style=\"color: #000000;\">Returnerade produkter ska, i f\u00f6rekommande fall, inneh\u00e5lla f\u00f6ljande:<\/span><\/p><ul data-start=\"10498\" data-end=\"10657\"><li data-section-id=\"1p5snlq\" data-start=\"10498\" data-end=\"10522\"><span style=\"color: #000000;\">Alla produktkomponenter<\/span><\/li><li data-section-id=\"ojzcdq\" data-start=\"10523\" data-end=\"10536\"><span style=\"color: #000000;\">Tillbeh\u00f6r<\/span><\/li><li data-section-id=\"17py13x\" data-start=\"10537\" data-end=\"10560\"><span style=\"color: #000000;\">Monteringsanvisningar<\/span><\/li><li data-section-id=\"7deuws\" data-start=\"10561\" data-end=\"10582\"><span style=\"color: #000000;\">Skruvar och beslag<\/span><\/li><li data-section-id=\"d30mf6\" data-start=\"10583\" data-end=\"10610\"><span style=\"color: #000000;\">Str\u00f6mkablar och adaptrar<\/span><\/li><li data-section-id=\"3e4jja\" data-start=\"10611\" data-end=\"10633\"><span style=\"color: #000000;\">Skyddsf\u00f6rpackning<\/span><\/li><li data-section-id=\"d9z9ld\" data-start=\"10634\" data-end=\"10657\"><span style=\"color: #000000;\">Produktdokumentation<\/span><\/li><\/ul><p data-start=\"10659\" data-end=\"10721\"><span style=\"color: #000000;\">Kunden ansvarar f\u00f6r att f\u00f6rpacka returen p\u00e5 ett s\u00e4kert s\u00e4tt.<\/span><\/p><p data-start=\"10723\" data-end=\"10821\"><span style=\"color: #000000;\">Skador som orsakas av ol\u00e4mpliga returf\u00f6rpackningar kan leda till ett rimligt avdrag fr\u00e5n \u00e5terbetalningen.<\/span><\/p><h3 data-section-id=\"xsjbrv\" data-start=\"10823\" data-end=\"10854\"><span style=\"color: #000000;\"><strong>17. \u00c5terbetalningar efter \u00e5terbud<\/strong><\/span><\/h3><p data-start=\"10856\" data-end=\"10928\"><span style=\"color: #000000;\">N\u00e4r \u00e5ngerr\u00e4tten har ut\u00f6vats p\u00e5 ett giltigt s\u00e4tt kommer vi att \u00e5terbetala:<\/span><\/p><ul data-start=\"10930\" data-end=\"11041\"><li data-section-id=\"8xoxpz\" data-start=\"10930\" data-end=\"10949\"><span style=\"color: #000000;\">Produktpriset<\/span><\/li><li data-section-id=\"xoqga3\" data-start=\"10950\" data-end=\"11041\"><span style=\"color: #000000;\">Kostnaden f\u00f6r det billigaste standardleveransalternativet som ursprungligen erbj\u00f6ds f\u00f6r best\u00e4llningen<\/span><\/li><\/ul><p data-start=\"11043\" data-end=\"11161\"><span style=\"color: #000000;\">Eventuella extra leveranskostnader som uppst\u00e5r till f\u00f6ljd av att kunden v\u00e4ljer ett dyrare leveranss\u00e4tt \u00e5terbetalas eventuellt inte.<\/span><\/p><p data-start=\"11163\" data-end=\"11289\"><span style=\"color: #000000;\">\u00c5terbetalningen kommer att ske utan on\u00f6digt dr\u00f6jsm\u00e5l och normalt senast 14 dagar efter att vi har mottagit \u00e5terkallelsen.<\/span><\/p><p data-start=\"11291\" data-end=\"11324\"><span style=\"color: #000000;\">Vi kan h\u00e5lla inne \u00e5terbetalningen tills:<\/span><\/p><ul data-start=\"11326\" data-end=\"11433\"><li data-section-id=\"5l3rgn\" data-start=\"11326\" data-end=\"11369\"><span style=\"color: #000000;\">Vi har mottagit den returnerade varan, eller<\/span><\/li><li data-section-id=\"1hyqjn7\" data-start=\"11370\" data-end=\"11433\"><span style=\"color: #000000;\">Du har l\u00e4mnat in bevis p\u00e5 att produkten har returnerats<\/span><\/li><\/ul><p data-start=\"11435\" data-end=\"11556\"><span style=\"color: #000000;\">\u00c5terbetalningen sker normalt via samma betalningss\u00e4tt som anv\u00e4ndes vid den ursprungliga transaktionen, om inte annat \u00f6verenskommits.<\/span><\/p><p data-start=\"11558\" data-end=\"11696\"><span style=\"color: #000000;\">Kundens direkta returkostnad kan dras av fr\u00e5n \u00e5terbetalningen n\u00e4r Stilform.se ordnar returtransporten \u00e5 kundens v\u00e4gnar.<\/span><\/p><h3 data-section-id=\"9xtk6a\" data-start=\"11698\" data-end=\"11742\"><span style=\"color: #000000;\"><strong>18. Undantag fr\u00e5n \u00e5ngerr\u00e4tten<\/strong><\/span><\/h3><p data-start=\"11744\" data-end=\"11852\"><span style=\"color: #000000;\">\u00c5ngerr\u00e4tten g\u00e4ller eventuellt inte f\u00f6r vissa produkter d\u00e4r undantag \u00e4r till\u00e5tet enligt lag, bland annat:<\/span><\/p><ul data-start=\"11854\" data-end=\"12149\"><li data-section-id=\"8s4ypa\" data-start=\"11854\" data-end=\"11923\"><span style=\"color: #000000;\">Produkter tillverkade enligt kundens individuella specifikationer<\/span><\/li><li data-section-id=\"1wnob27\" data-start=\"11924\" data-end=\"11955\"><span style=\"color: #000000;\">Tydligt personanpassade produkter<\/span><\/li><li data-section-id=\"1wealwi\" data-start=\"11956\" data-end=\"12001\"><span style=\"color: #000000;\">Produkter som anpassats efter kundens \u00f6nskem\u00e5l<\/span><\/li><li data-section-id=\"polbu2\" data-start=\"12002\" data-end=\"12099\"><span style=\"color: #000000;\">F\u00f6rseglade varor som av h\u00e4lso- eller hygiensk\u00e4l inte kan returneras efter att f\u00f6rseglingen har brutits<\/span><\/li><li data-section-id=\"2mmdpe\" data-start=\"12100\" data-end=\"12149\"><span style=\"color: #000000;\">Andra produkter som omfattas av ett lagstadgat undantag<\/span><\/li><\/ul><p data-start=\"12151\" data-end=\"12231\"><span style=\"color: #000000;\">Eventuella undantag kommer att meddelas f\u00f6re k\u00f6pet n\u00e4r s\u00e5 \u00e4r relevant.<\/span><\/p><h3 data-section-id=\"nn3oie\" data-start=\"12233\" data-end=\"12273\"><span style=\"color: #000000;\"><strong>19. Ej avh\u00e4mtade eller avvisade leveranser<\/strong><\/span><\/h3><p data-start=\"12275\" data-end=\"12416\"><span style=\"color: #000000;\">Om du inte h\u00e4mtar eller tar emot en leverans inneb\u00e4r detta inte automatiskt att k\u00f6pet annulleras eller att du p\u00e5 ett giltigt s\u00e4tt ut\u00f6var din \u00e5ngerr\u00e4tt.<\/span><\/p><p data-start=\"12418\" data-end=\"12547\"><span style=\"color: #000000;\">N\u00e4r ett paket returneras p\u00e5 grund av att det inte har h\u00e4mtats eller tagits emot kan vi ta ut en rimlig avgift f\u00f6r att t\u00e4cka faktiska kostnader, s\u00e5som:<\/span><\/p><ul data-start=\"12549\" data-end=\"12605\"><li data-section-id=\"yy3ipt\" data-start=\"12549\" data-end=\"12567\"><span style=\"color: #000000;\">Returtransport<\/span><\/li><li data-section-id=\"1oqqfbb\" data-start=\"12568\" data-end=\"12578\"><span style=\"color: #000000;\">Hantering<\/span><\/li><li data-section-id=\"1scjrly\" data-start=\"12579\" data-end=\"12595\"><span style=\"color: #000000;\">Administration<\/span><\/li><li data-section-id=\"1p4gu1d\" data-start=\"12596\" data-end=\"12605\"><span style=\"color: #000000;\">F\u00f6rvaring<\/span><\/li><\/ul><p data-start=\"12607\" data-end=\"12733\"><span style=\"color: #000000;\">F\u00f6r standardpaket kan avgiften uppg\u00e5 till <strong data-start=\"12653\" data-end=\"12678\">300 SEK inklusive moms<\/strong>, f\u00f6rutsatt att detta motsvarar de rimliga kostnader som uppkommit.<\/span><\/p><p data-start=\"12735\" data-end=\"12858\"><span style=\"color: #000000;\">Stora, skrymmande eller s\u00e4rskilt hanterade leveranser kan medf\u00f6ra h\u00f6gre faktiska returkostnader. Dessa kommer att bed\u00f6mas fr\u00e5n fall till fall.<\/span><\/p><p data-start=\"12860\" data-end=\"12913\"><span style=\"color: #000000;\">Eventuella till\u00e5tna avgifter f\u00e5r dras av fr\u00e5n \u00e5terbetalningen.<\/span><\/p><p data-start=\"12915\" data-end=\"13022\"><span style=\"color: #000000;\">F\u00f6r att utnyttja \u00e5ngerr\u00e4tten m\u00e5ste du kontakta oss och tydligt ange att du vill \u00e5ngra k\u00f6pet.<\/span><\/p><h3 data-section-id=\"t8yqja\" data-start=\"13024\" data-end=\"13046\"><span style=\"color: #000000;\"><strong>20. Misslyckad leverans<\/strong><\/span><\/h3><p data-start=\"13048\" data-end=\"13209\"><span style=\"color: #000000;\">Om leveransen misslyckas p\u00e5 grund av att kunden har angett felaktiga uppgifter eller inte varit tillg\u00e4nglig vid den \u00f6verenskomna leveranstidpunkten, kan vi ta ut rimliga extra kostnader f\u00f6r:<\/span><\/p><ul data-start=\"13211\" data-end=\"13307\"><li data-section-id=\"qqxnqc\" data-start=\"13211\" data-end=\"13235\"><span style=\"color: #000000;\">Ett nytt leveransf\u00f6rs\u00f6k<\/span><\/li><li data-section-id=\"btofd4\" data-start=\"13236\" data-end=\"13256\"><span style=\"color: #000000;\">Adresskorrigering<\/span><\/li><li data-section-id=\"yy3ipt\" data-start=\"13257\" data-end=\"13275\"><span style=\"color: #000000;\">Returtransport<\/span><\/li><li data-section-id=\"1p4gu1d\" data-start=\"13276\" data-end=\"13285\"><span style=\"color: #000000;\">F\u00f6rvaring<\/span><\/li><li data-section-id=\"7zjtdq\" data-start=\"13286\" data-end=\"13307\"><span style=\"color: #000000;\">Ytterligare hantering<\/span><\/li><\/ul><p data-start=\"13309\" data-end=\"13421\"><span style=\"color: #000000;\">Ingen extra avgift kommer att tas ut om leveransmisslyckandet berodde p\u00e5 Stilform.se eller transport\u00f6ren.<\/span><\/p><h3 data-section-id=\"l3fo80\" data-start=\"13423\" data-end=\"13459\"><span style=\"color: #000000;\"><strong>21. Kampanjer och rabattkoder<\/strong><\/span><\/h3><p data-start=\"13461\" data-end=\"13479\"><span style=\"color: #000000;\">Rabattkoder:<\/span><\/p><ul data-start=\"13481\" data-end=\"13763\"><li data-section-id=\"a80zrz\" data-start=\"13481\" data-end=\"13527\"><span style=\"color: #000000;\">M\u00e5ste anges innan betalningen slutf\u00f6rs<\/span><\/li><li data-section-id=\"yhjt85\" data-start=\"13528\" data-end=\"13572\"><span style=\"color: #000000;\">Kan normalt inte till\u00e4mpas retroaktivt<\/span><\/li><li data-section-id=\"1bhpo17\" data-start=\"13573\" data-end=\"13603\"><span style=\"color: #000000;\">Kan inte bytas mot kontanter<\/span><\/li><li data-section-id=\"fkna2f\" data-start=\"13604\" data-end=\"13641\"><span style=\"color: #000000;\">G\u00e4ller eventuellt endast utvalda produkter<\/span><\/li><li data-section-id=\"1bcxcoy\" data-start=\"13642\" data-end=\"13677\"><span style=\"color: #000000;\">Ett minimibelopp f\u00f6r best\u00e4llningen kan kr\u00e4vas<\/span><\/li><li data-section-id=\"1i8wdrn\" data-start=\"13678\" data-end=\"13703\"><span style=\"color: #000000;\">Kan ha ett utg\u00e5ngsdatum<\/span><\/li><li data-section-id=\"1ra0bcf\" data-start=\"13704\" data-end=\"13763\"><span style=\"color: #000000;\">Kan normalt inte kombineras med en annan kampanjkod<\/span><\/li><\/ul><p data-start=\"13765\" data-end=\"13871\"><span style=\"color: #000000;\">Om en kampanj har s\u00e4rskilda villkor g\u00e4ller dessa villkor tillsammans med dessa allm\u00e4nna villkor.<\/span><\/p><h3 data-section-id=\"s6244p\" data-start=\"13873\" data-end=\"13902\"><span style=\"color: #000000;\"><strong>22. Personuppgifter och GDPR<\/strong><\/span><\/h3><p data-start=\"13904\" data-end=\"14041\"><span style=\"color: #000000;\">Personuppgifter behandlas i enlighet med EU:s allm\u00e4nna dataskyddsf\u00f6rordning och annan till\u00e4mplig dataskyddslagstiftning.<\/span><\/p><p data-start=\"14043\" data-end=\"14079\"><span style=\"color: #000000;\">Personuppgifter kan anv\u00e4ndas f\u00f6r att:<\/span><\/p><ul data-start=\"14081\" data-end=\"14320\"><li data-section-id=\"1aa80f2\" data-start=\"14081\" data-end=\"14097\"><span style=\"color: #000000;\">Bearbeta best\u00e4llningar<\/span><\/li><li data-section-id=\"1xb5y6w\" data-start=\"14098\" data-end=\"14116\"><span style=\"color: #000000;\">Boka leverans<\/span><\/li><li data-section-id=\"1yde0ly\" data-start=\"14117\" data-end=\"14146\"><span style=\"color: #000000;\">Hantera betalningar och \u00e5terbetalningar<\/span><\/li><li data-section-id=\"1v11qn6\" data-start=\"14147\" data-end=\"14173\"><span style=\"color: #000000;\">Tillhandah\u00e5lla kundservice<\/span><\/li><li data-section-id=\"105dydo\" data-start=\"14174\" data-end=\"14205\"><span style=\"color: #000000;\">Hantera returer och reklamationer<\/span><\/li><li data-section-id=\"1odn4ql\" data-start=\"14206\" data-end=\"14232\"><span style=\"color: #000000;\">F\u00f6rhindra bedr\u00e4gerier och missbruk<\/span><\/li><li data-section-id=\"5qb255\" data-start=\"14233\" data-end=\"14272\"><span style=\"color: #000000;\">Uppfylla r\u00e4ttsliga och redovisningsm\u00e4ssiga skyldigheter<\/span><\/li><li data-section-id=\"1q7sjsc\" data-start=\"14273\" data-end=\"14320\"><span style=\"color: #000000;\">Skicka marknadsf\u00f6ringsmeddelanden d\u00e4r detta \u00e4r till\u00e5tet<\/span><\/li><\/ul><p data-start=\"14322\" data-end=\"14408\"><span style=\"color: #000000;\">Mer information finns i den separata integritetspolicyn p\u00e5 Stilform.se.<\/span><\/p><h3 data-section-id=\"ih9isx\" data-start=\"14410\" data-end=\"14438\"><span style=\"color: #000000;\"><strong>23. Immateriella r\u00e4ttigheter<\/strong><\/span><\/h3><p data-start=\"14440\" data-end=\"14607\"><span style=\"color: #000000;\">Inneh\u00e5llet p\u00e5 Stilform.se, inklusive text, varum\u00e4rken, fotografier, grafik, produktbeskrivningar och webbplatsens utformning, kan vara skyddat av immateriella r\u00e4ttigheter.<\/span><\/p><p data-start=\"14609\" data-end=\"14731\"><span style=\"color: #000000;\">Inneh\u00e5llet f\u00e5r inte kopieras, reproduceras, spridas eller anv\u00e4ndas i kommersiellt syfte utan tillst\u00e5nd, s\u00e5vida inte detta \u00e4r till\u00e5tet enligt lag.<\/span><\/p><h3 data-section-id=\"1gwc8p2\" data-start=\"14733\" data-end=\"14777\"><span style=\"color: #000000;\"><strong>24. H\u00e4ndelser utanf\u00f6r v\u00e5r rimliga kontroll<\/strong><\/span><\/h3><p data-start=\"14779\" data-end=\"14901\"><span style=\"color: #000000;\">Vi ansvarar inte f\u00f6r f\u00f6rseningar eller underl\u00e5tenhet att fullg\u00f6ra v\u00e5ra \u00e5taganden som orsakas av omst\u00e4ndigheter utanf\u00f6r v\u00e5r rimliga kontroll, d\u00e4ribland:<\/span><\/p><ul data-start=\"14903\" data-end=\"15144\"><li data-section-id=\"ghrin6\" data-start=\"14903\" data-end=\"14919\"><span style=\"color: #000000;\">Sv\u00e5rt v\u00e4der<\/span><\/li><li data-section-id=\"ucm1l1\" data-start=\"14920\" data-end=\"14939\"><span style=\"color: #000000;\">Naturkatastrofer<\/span><\/li><li data-section-id=\"139pomb\" data-start=\"14940\" data-end=\"14961\"><span style=\"color: #000000;\">Krig eller inre oroligheter<\/span><\/li><li data-section-id=\"1807m4a\" data-start=\"14962\" data-end=\"14987\"><span style=\"color: #000000;\">Statliga restriktioner<\/span><\/li><li data-section-id=\"1v9dkd2\" data-start=\"14988\" data-end=\"15009\"><span style=\"color: #000000;\">Arbetsmarknadskonflikter<\/span><\/li><li data-section-id=\"miuxut\" data-start=\"15010\" data-end=\"15038\"><span style=\"color: #000000;\">Allvarliga trafikst\u00f6rningar<\/span><\/li><li data-section-id=\"cqcmwx\" data-start=\"15039\" data-end=\"15076\"><span style=\"color: #000000;\">Str\u00f6mavbrott eller telekommunikationsavbrott<\/span><\/li><li data-section-id=\"1mx8ohb\" data-start=\"15077\" data-end=\"15144\"><span style=\"color: #000000;\">St\u00f6rningar hos leverant\u00f6rer som inte rimligen kunde ha f\u00f6rhindrats<\/span><\/li><\/ul><p data-start=\"15146\" data-end=\"15204\"><span style=\"color: #000000;\">Detta avsnitt inneb\u00e4r ingen inskr\u00e4nkning av konsumenternas lagstadgade r\u00e4ttigheter.<\/span><\/p><h3 data-section-id=\"iwn8gy\" data-start=\"15206\" data-end=\"15236\"><span style=\"color: #000000;\"><strong>25. Klagom\u00e5l och tvister<\/strong><\/span><\/h3><p data-start=\"15238\" data-end=\"15315\"><span style=\"color: #000000;\">V\u00e4nligen kontakta oss f\u00f6rst s\u00e5 att vi f\u00e5r m\u00f6jlighet att l\u00f6sa \u00e4rendet.<\/span><\/p><p data-start=\"15317\" data-end=\"15344\"><span style=\"color: #000000;\"><strong data-start=\"15317\" data-end=\"15327\">E-post:<\/strong> <a class=\"decorated-link cursor-pointer\" style=\"color: #000000;\" rel=\"noopener\" data-start=\"15328\" data-end=\"15344\">info@stilform.se<\/a><\/span><\/p><p data-start=\"15346\" data-end=\"15436\"><span style=\"color: #000000;\">N\u00e4r du kontaktar oss ber vi dig ange ditt ordernummer och en tydlig beskrivning av problemet.<\/span><\/p><p data-start=\"15438\" data-end=\"15631\"><span style=\"color: #000000;\">N\u00e4r en tvist inte kan l\u00f6sas direkt kan en ber\u00e4ttigad svensk konsument h\u00e4nskjuta \u00e4rendet till Allm\u00e4nna reklamationsn\u00e4mnden (ARN).<\/span><\/p><p data-start=\"15633\" data-end=\"15750\"><span style=\"color: #000000;\">Vi str\u00e4var efter att samarbeta med till\u00e4mpliga tvistl\u00f6sningsf\u00f6rfaranden och f\u00f6lja ARN:s rekommendationer n\u00e4r s\u00e5 \u00e4r l\u00e4mpligt.<\/span><\/p><h3 data-section-id=\"b1htg2\" data-start=\"15752\" data-end=\"15772\"><span style=\"color: #000000;\"><strong>26. Till\u00e4mplig lag<\/strong><\/span><\/h3><p data-start=\"15774\" data-end=\"15829\"><span style=\"color: #000000;\">Dessa allm\u00e4nna villkor regleras av svensk lag.<\/span><\/p><p data-start=\"15831\" data-end=\"15998\"><span style=\"color: #000000;\">Eventuella tvingande konsumentskyddsbest\u00e4mmelser som g\u00e4ller enligt lagstiftningen i kundens bos\u00e4ttningsland inom Europeiska ekonomiska samarbetsomr\u00e5det p\u00e5verkas inte i till\u00e4mpliga fall.<\/span><\/p><h3 data-section-id=\"1j65fn6\" data-start=\"16000\" data-end=\"16029\"><span style=\"color: #000000;\"><strong>27. \u00c4ndringar av dessa villkor<\/strong><\/span><\/h3><p data-start=\"16031\" data-end=\"16087\"><span style=\"color: #000000;\">Vi kan komma att uppdatera dessa villkor n\u00e4r det \u00e4r n\u00f6dv\u00e4ndigt.<\/span><\/p><p data-start=\"16089\" data-end=\"16188\"><span style=\"color: #000000;\">Den version som g\u00e4ller f\u00f6r en best\u00e4llning \u00e4r den version som publicerades och godk\u00e4ndes n\u00e4r best\u00e4llningen gjordes.<\/span><\/p><p data-start=\"16190\" data-end=\"16313\"><span style=\"color: #000000;\">\u00c4ndringarna g\u00e4ller inte retroaktivt f\u00f6r ett redan genomf\u00f6rt k\u00f6p, s\u00e5vida inte detta kr\u00e4vs enligt lag eller har avtalats med kunden.<\/span><\/p><h3 data-section-id=\"173lzr5\" data-start=\"16315\" data-end=\"16329\"><span style=\"color: #000000;\"><strong>28. Kontakt<\/strong><\/span><\/h3><p data-start=\"16331\" data-end=\"16426\"><span style=\"color: #000000;\">Fr\u00e5gor om produkter, best\u00e4llningar, betalningar, leveranser, returer eller reklamationer \u00e4r v\u00e4lkomna.<\/span><\/p><p data-start=\"16428\" data-end=\"16482\"><span style=\"color: #000000;\"><strong data-start=\"16428\" data-end=\"16438\">E-post:<\/strong> <a class=\"decorated-link cursor-pointer\" style=\"color: #000000;\" rel=\"noopener\" data-start=\"16439\" data-end=\"16455\">info@stilform.se<\/a><\/span><br data-start=\"16455\" data-end=\"16458\" \/><span style=\"color: #000000;\"><strong data-start=\"16458\" data-end=\"16470\">Webbplats:<\/strong> Stilform.se<\/span><\/p><h3 data-section-id=\"vqy9ri\" data-start=\"16484\" data-end=\"16506\"><span style=\"color: #000000;\"><strong>F\u00f6retagsinformation<\/strong><\/span><\/h3><p data-start=\"16508\" data-end=\"16535\"><span style=\"color: #000000;\">Stilform.se drivs av:<\/span><\/p><p data-start=\"16537\" data-end=\"16731\" data-is-last-node=\"\" data-is-only-node=\"\"><span style=\"color: #000000;\"><strong data-start=\"16537\" data-end=\"16549\">F\u00f6retag:<\/strong> Greenmove Solutions\u00a0<\/span><br data-start=\"16570\" data-end=\"16573\" \/><span style=\"color: #000000;\"><strong data-start=\"16573\" data-end=\"16597\">Organisationsnummer:<\/strong> 16712142<\/span><br data-start=\"16627\" data-end=\"16630\" \/><br data-start=\"16674\" data-end=\"16677\" \/><span style=\"color: #000000;\"><strong data-start=\"16677\" data-end=\"16687\">E-post:<\/strong> <a class=\"decorated-link cursor-pointer\" style=\"color: #000000;\" rel=\"noopener\" data-start=\"16688\" data-end=\"16704\">info@stilform.se<\/a><\/span><br data-start=\"16704\" data-end=\"16707\" \/><span style=\"color: #000000;\"><strong data-start=\"16707\" data-end=\"16719\">Webbplats:<\/strong> Stilform.se<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: 6 August 2026 These Terms and Conditions apply when you purchase products from Stilform.se. By placing an order, you confirm that you have read and accepted these terms. 1. Orders and Purchase Agreements When you place an order with Stilform.se, an order confirmation will be sent to the email address provided during checkout. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-546","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions | Stilform<\/title>\n<meta name=\"description\" content=\"Read Stilform\u2019s Terms &amp; Conditions for information about orders, payments, delivery, returns, cancellations and your rights when shopping with us.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stilform.se\/sv\/villkor\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; Conditions | Stilform\" \/>\n<meta property=\"og:description\" content=\"Read Stilform\u2019s Terms &amp; 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